When my Gourmia GAF798 air fryer stopped working, I felt stuck. I use it almost every day. Fries, wings, even reheating pizza. If yours quit, don’t panic. I’ve been there. Here’s what I tried, what fixed mine, and what didn’t.
Step 1: Check Power First
The first time it quit, the screen was black. I thought it was done for good. But the problem wasn’t the air fryer. The outlet had tripped. U.S. kitchens often run coffee makers, toasters, and fryers on the same breaker. Too much at once, and it cuts power. I plugged it into a new outlet, and it worked.
Sometimes the fix is as simple as moving the plug.
Step 2: Make Sure the Basket Clicks
Another time, it wouldn’t start. I pushed the power button, and nothing. This time the outlet was fine. The problem? The basket. On the GAF798, the fryer won’t start unless the basket clicks into place. A few crumbs had blocked it. I cleaned the rail, slid it in, and heard the “click.” It turned on right away.
A loose basket can make it look like your Gourmia is broken.
Step 3: Watch for Overheating
One night I was making chicken wings. Halfway through, the fryer shut off. Lights went out. Fan stopped. I thought it was dead again. Turns out, the thermal shutoff had kicked in. These fryers get hot fast. If the vents are blocked or it’s too close to the wall, they overheat. I unplugged it, let it cool for 30 minutes, and it came back.
If it stops mid-cooking, give it time to cool.
Step 4: Deal With Frozen Controls
Once, the display lit up but the buttons didn’t work. The fryer was stuck. My fix? Unplug, wait one minute, plug back in. Just like rebooting a laptop. After that, the screen worked fine. But if your Gourmia GAF798 won’t light up at all, it may be a bad fuse or control board.
A frozen screen is often a glitch, but no lights usually means hardware trouble.
Step 5: Try the Reset Button
Here’s a tip most owners miss. Some Gourmia models, including the GAF798, have a tiny reset button near the cord. I found it by accident. I pressed it with a paperclip, and the fryer powered back on. That little button saved me once when I thought it was done.
Always check for the reset button before giving up.
Step 6: When It’s Truly Broken
After 10 months, mine quit for good. No lights. No fan. Nothing. This time, neither the reset button nor cooling helped. Based on research, it was likely a blown thermal fuse. I didn’t open it up, because that would void the warranty. And in the U.S., finding replacement parts isn’t easy. At that point, I went straight to customer support.
If nothing works, it’s often a fuse or heating element failure.
Step 7: Warranty Saved Me
The GAF798 has a one-year warranty. I emailed Gourmia support with the model number and my Amazon receipt. To their credit, they replied fast. Within a week, I had a replacement at my door. No shipping charge. For U.S. buyers, the process is smooth as long as you keep your receipt.
If you’re under a year, warranty is the easiest path.
What I Learned About the GAF798
- Outlets trip more often than we think.
- The basket must click or it won’t start.
- Overheating can shut it down mid-cook.
- The reset button can bring it back.
- Sometimes, only warranty support can fix it.
Most problems look worse than they are — but some need a replacement.
Final Thoughts
When my Gourmia GAF798 air fryer stopped working, I thought I’d lost my favorite kitchen tool. But most issues had simple fixes: check power, reset, clean the basket, or let it cool. When those didn’t work, warranty support came through.
Don’t panic. Most problems are quick fixes. And if not, Gourmia’s warranty covers you.