Cruxgg Air Fryer Not Turning On? Here’s How I Fixed Mine -

I’ve been there. One evening I went to make fries, pressed the button on my Cruxgg air fryer, and… nothing. No lights, no sound, no response. At first, I thought the machine was dead. But after digging around (and making a few mistakes along the way), I figured out what was wrong and how to fix it.

If your air fryer is not turning on, don’t panic. Most of the time, it’s something small and easy to fix. In this guide, I’ll walk you through the exact checks I used, what I learned, and when it’s smarter to replace instead of repair.

Quick Checks First (Fast Fixes)

If you’re in a hurry, start here. These simple steps solve most problems:

Check the plug. Make sure it’s fully seated in the outlet.
Try another outlet. Sometimes the breaker trips, or that one outlet is dead.
Inspect the cord. Look for fraying, burns, or bent prongs.
Insert the basket correctly. Cruxgg models won’t power on unless the basket clicks in.
Do a hard reset. Unplug the fryer for 10 minutes and plug it back in.

Common Reasons a Cruxgg Air Fryer Won’t Turn On

Here are the most likely culprits, explained in plain English:

Outlet problems. If the outlet is bad or the breaker tripped, the fryer won’t get power.
Damaged power cord. Even small cuts or burns can stop electricity from flowing.
Basket or lid not aligned. Cruxgg uses safety switches—if things aren’t in place, it stays off.
Overheating safety shutoff. If it got too hot, it needs time to cool before it restarts.
Blown thermal fuse. A tiny internal part that permanently cuts power when it overheats.
Control panel failure. If the buttons or touchpad fail, it may look dead even with power.

Step-by-Step Troubleshooting Guide

1. Is the outlet the problem?

I unplugged my fryer and plugged in a lamp to the same outlet. No light = bad outlet. In my case, the breaker had tripped. Resetting it solved the issue.

2. How do I check the cord?

Run your fingers down the cord. If you feel cuts, bends, or heat marks, stop using it. My neighbor’s Cruxgg had a melted plug—dangerous stuff.

3. Could it be the basket sensor?

Yes. On mine, the basket wasn’t seated all the way. Once I pushed until I heard the “click,” the fryer powered right up.

4. How do I reset my air fryer?

Just unplug it for 5–10 minutes. Some Cruxgg models even have a hidden reset button underneath—look for a tiny recessed switch.

5. What if it shut off mid-cook?

This happened to me once. The fryer overheated because the vents were blocked against the wall. After 30 minutes of cooling, it came back to life.

6. How do I know if the fuse is blown?

If everything else checks out but it’s still dead, the internal thermal fuse may be gone. You’ll need a multimeter to test it (continuity = good, no continuity = blown). I didn’t replace mine myself—I left that to a tech, since it requires opening the unit.

Model-Specific Notes

Cruxgg 9qt TriZone: Very picky about basket alignment. Make sure both sides are seated.
Cruxgg Air Pro Cook & Fry: Won’t start unless the correct lid is locked clockwise.

When to Repair vs Replace

Here’s my rule of thumb:

Repair if it’s under warranty (1–2 years in the USA) → Call Cruxgg at 1-866-832-4843.
Replace if the control board or fuse is bad and you’re out of warranty → A new fryer often costs less than the repair.

Preventing Future Power Issues

Don’t run it on a weak extension cord—plug it straight into the wall.
Give it space so the vents can breathe.
Wipe it clean after cooking greasy foods.
Let it cool down between back-to-back uses.

Real Experiences

My fryer once “died” mid-use—it was just overheated. Cooling it off fixed it.
A reader told me their E2 error code showed up before it shut down. That turned out to be a bad temperature sensor.
My neighbor’s Cruxgg wouldn’t power on until they replaced the cord—simple fix, but they had to call customer service.

FAQs

Why won’t my air fryer turn on after cleaning?

Moisture may have gotten into the sensor or buttons. Let it dry for a full day before retrying.

How do I reset my air fryer?

Unplug it for at least 10 minutes. Some Cruxgg models also have a small reset button underneath.

Can a blown fuse stop an air fryer from working?

Yes. The thermal fuse is a one-time safety cutoff. If it blows, the fryer won’t power on again until it’s replaced.

Is it worth repairing an air fryer?

If it’s still under warranty—yes. Out of warranty, it’s usually cheaper to buy a new one.

How long do air fryers usually last?

In my experience, about 2–3 years with regular use. Some last longer, but many budget models fail earlier.

Final Thoughts

If your Cruxgg air fryer is not turning on, don’t assume it’s dead right away. Start with the simple fixes—outlet, cord, basket, reset—before moving into advanced stuff like the fuse or control board. And if it’s under warranty, let Cruxgg handle it.

I’ve learned that most of these “dead” air fryers aren’t dead at all—they just need the right nudge to come back to life.